24 January 2015

The International Business Machines Corporation is an American multinational technology and consulting corporation, with headquarters in Armonk, New York, United States.Now they are hiring freshers as Technical Support Specialist on this month January 2015.
Name of the Company: IBM India

Job Role: Technical Support Specialist

Educational Qualification : B.E /B.Tech/ M.E/ M.Tech/ MCA

Job Location: Visakhapatnam

Required Experience: 0 – 2 yrs

Expected Salary: Best in Market

Job Description:

Candidates who are looking forward to work in IBM careers should be B.E/B.Tech/M.E/M.Tech/MCA from any recognized university.

Should have basic computer and troubleshooting knowledge, Good Communication skill.

Route clients to finance when appropriate

Provide superior customer service and training to clients.

Provide assistance to the Product Support Manager and other departments when requested.







Provide quick problem solving including, but not limited to, fixing errors, creating alternative methods of completing a task, correcting user errors, and correcting system inconsistencies.

Liaise with software engineering, product management and technical consultant teams for up to date information on the tickets and escalations.

Company Profile :

IBM has been present in India since 1992. IBM India’s solutions and services span all major industries including financial services, healthcare, government, automotive, telecommunications and education, among others. As a trusted partner with wide-ranging service capabilities, IBM helps clients transform and succeed in challenging circumstances. IBM has been expanding its footprint in India – and has a presence in over 200 cities and towns across the country – either directly or through its strong business partner network. IBM India has clearly established itself as one of the leaders in the Indian Information Technology (IT) Industry – and continues to transform itself to align with global markets and geographies to grow this leadership position. Widely recognized as an employer of choice, IBM holds numerous awards for its industry-leading employment practices and policies.

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