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The NCR Corporation is a US-based computer hardware, software and electronics company that provides products and services that enable businesses to connect, interact and transact with their customers.Now they are hiring freshers as IT Help Desk Analyst on this month January 2015.
Company Name : NCR Corporation
Job Designation : IT Help Desk Analyst
Qualification Required : BE, B.Tech, ME, MCA, MSc
Experience Required : 0 – 2 Years
Job Designation : IT Help Desk Analyst
Qualification Required : BE, B.Tech, ME, MCA, MSc
Experience Required : 0 – 2 Years
Job Location : Mumbai
Salary : As per the Industry
Skills Required :
1. Thorough knowledge of Windows 7 Operating System.
2. Good working knowledge of Windows, MS Office 2010 & internet technologies.
3. Basic networking concepts, troubleshooting LAN/remote access problems.
4. Expertise in configuring and troubleshooting MS Outlook 2007 or later
5. Ability and willingness to learn quickly, keep knowledge current.
Responsibilities :
1 support for PC client issues e.g. desktop/laptop hardware, software, OS, printers, etc.
2. Provide information on IT processes, general how-to queries and known outages.
3. When a problem is reported, the Help Desk Analyst must analyze the symptoms, determine the root cause, review Knowledge Base instructions, provide resolution and document the relevant details.
4. Escalate to appropriate team when needed and monitor progress on critical priority tickets.
Apply Mode : Through Online
Click Here to Apply for this Job
Click here for more details
Salary : As per the Industry
Skills Required :
1. Thorough knowledge of Windows 7 Operating System.
2. Good working knowledge of Windows, MS Office 2010 & internet technologies.
3. Basic networking concepts, troubleshooting LAN/remote access problems.
4. Expertise in configuring and troubleshooting MS Outlook 2007 or later
5. Ability and willingness to learn quickly, keep knowledge current.
Responsibilities :
1 support for PC client issues e.g. desktop/laptop hardware, software, OS, printers, etc.
2. Provide information on IT processes, general how-to queries and known outages.
3. When a problem is reported, the Help Desk Analyst must analyze the symptoms, determine the root cause, review Knowledge Base instructions, provide resolution and document the relevant details.
4. Escalate to appropriate team when needed and monitor progress on critical priority tickets.
Apply Mode : Through Online
Click Here to Apply for this Job
Click here for more details
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