23 February 2015

Dell Inc. is an American privately owned multinational computer technology company provides technology solutions, services and support. Visit Dell for Laptops, Netbooks, Tablet PCs, Desktops, Monitors, Servers, Storage, Mobile Phones.Now they conduct walk-in drive for freshers on 24th February 2015.


Name of the Company: Dell

Job Designation: Technical Support

Educational Qualification: BE, B.Tech, B.Sc, B.Com, BA, B.Arch, BBA, B.Ed, B.Pharm, BCA, BDS, BHM

Job Location : Hyderabad

Required Experience: 0 – 5 yrs

Expected Salary: 2,00,000 – 5,00,000 P.A

Job Description:

Candidates who are looking forward to work in Dell technologies should be open to work in night shifts in a 24×7 environment.

Should have excellent communication skills in English.

Should be open to relocate to Hyderabad

Undergraduates with at least 12 months of international call center /18 months of domestic call center / 24 months of any other work experience full time experience.

Candidates with technical qualification ( B.tech/ BE with Computer Science and IT)

Troubleshooting of dell laptops.

Responsible for providing telephone/email/chat and remote diagnostic technical support related to installation, operation, configuration, customization, performance, and usage of assigned products.

Routes customers when appropriate to proper support queues.

Partners with Technical Support Specialists to improve customer experience elements (e.g. correct solutions, consistent procedural adherence, relating skills).

Provides support in the inbound or outbound call center.

Solves Customer Issues on any product- mostly in warranty XPS Systems

Company Profile :

Incorporated as Dell Computer India Private Ltd. in Bangalore in 1996, Dell has been among the fastest growing technology companies in India and continues to be among the top three today.Customers throughout India in large enterprises, small and medium businesses, at home and in government organisations choose Dell to be their trusted technology solutions partner.For more than 28 years, Dell has empowered countries, communities, customers and people everywhere to use technology to realize their dreams.We support customers through sales and marketing, customer contact centres, research and development (R&D), IT, manufacturing and services offices in Bangalore, Hyderabad, Chandigarh, Delhi, Pune, Coimbatore, Noida and Chennai.

Walk-in Details:

Walk-in Date : 23rd & 24th February 2015

Venue:

Dell International Services India Private Limited

Hyderabad

Contact Person: lakshmi.

Phone: 7032420001

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