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The International Business Machines Corporation is an American multinational technology and consulting corporation, with headquarters in Armonk, New York, United States.Now they are hiring freshers as Technical Support Associate on this month March 2015.
Name of the Company: IBM India Pvt ltd
Job Designation : Technical Support Associate
Educational Qualification :Bachelors Degree, Diploma
Required Experience: Freshers
Job Location : Bangalore, Hyderabad
Expected Salary : As per the Industry
Job Description:
Name of the Company: IBM India Pvt ltd
Job Designation : Technical Support Associate
Educational Qualification :Bachelors Degree, Diploma
Required Experience: Freshers
Job Location : Bangalore, Hyderabad
Expected Salary : As per the Industry
Job Description:
Candidates who are looking forward to work in IBM should have the following skills.
1. Ability to identify basic hardware parts and aware of basic hardware concepts
2. User level familiarity with at least one e-mail client - Outlook, Notes etc.
3. Skilled in commercially standard software applications and major desktop operating systems.
4. Awareness of basic networking concepts and technologies.
5. Questioning skills /probing skills, as relevant to the issue and level of the caller
6. Candidate should fluent Communication skills
7. Candidate should be flexible to work in 24/7 shifts
Responsibilities :
1. Candidate will be involved in providing Voice & E-Mail Technical Help Desk Services support to IBM Internal End Users and External Commercial Account End Users across North America, EMEA & AP.
2. The job will require you to handle inbound calls / emails / chats regarding technical issues for end users
Apply Mode : Through Online
Click Here to Apply for this Job
1. Ability to identify basic hardware parts and aware of basic hardware concepts
2. User level familiarity with at least one e-mail client - Outlook, Notes etc.
3. Skilled in commercially standard software applications and major desktop operating systems.
4. Awareness of basic networking concepts and technologies.
5. Questioning skills /probing skills, as relevant to the issue and level of the caller
6. Candidate should fluent Communication skills
7. Candidate should be flexible to work in 24/7 shifts
Responsibilities :
1. Candidate will be involved in providing Voice & E-Mail Technical Help Desk Services support to IBM Internal End Users and External Commercial Account End Users across North America, EMEA & AP.
2. The job will require you to handle inbound calls / emails / chats regarding technical issues for end users
Apply Mode : Through Online
Click Here to Apply for this Job
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