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The International Business Machines Corporation is an American multinational technology and consulting corporation, with headquarters in Armonk, New York, United States.Now they are hiring freshers as Technical Support Associate on this month March 2015.
Name of the Company: IBM
Job Designation: Technical Support Associate
Educational Qualification: BE / B.Tech / Diploma
Job Location: Hyderabad/Bangalore
Required Experience: Freshers
Expected Salary: Best in Market
Job Description:
Candidates who are looking forward to work in IBM should have the following skills and responsibilities.
Ability to identify basic hardware parts and aware of basic hardware concepts.
Awareness of basic networking concepts and technologies.
Questioning skills /probing skills, as relevant to the issue and level of the caller
User level familiarity with at least one e-mail client – Outlook, Notes etc.
Skilled in commercially standard software applications and major desktop operating systems.
Candidate will be involved in providing Voice & E-Mail Technical Help Desk Services support to IBM
Internal End Users and External Commercial Account End Users across North America, EMEA & AP.
Company Profile:
IBM is a global technology and innovation company headquartered in Armonk, NY. It is the largest technology and consulting employer in the world, with more than 400,000 employees serving clients in 170 countries. IBM offers a wide range of technology and consulting services; a broad portfolio of software development and systems management; and the world’s most advanced servers and supercomputers. Utilizing its business consulting, technology and R&D expertise, IBM helps clients become “smarter” as the planet becomes more digitally interconnected. IBM invests more than $6 billion a year in R&D, just completing its 18th year of patent leadership.
Name of the Company: IBM
Job Designation: Technical Support Associate
Educational Qualification: BE / B.Tech / Diploma
Job Location: Hyderabad/Bangalore
Required Experience: Freshers
Expected Salary: Best in Market
Job Description:
Candidates who are looking forward to work in IBM should have the following skills and responsibilities.
Ability to identify basic hardware parts and aware of basic hardware concepts.
Awareness of basic networking concepts and technologies.
Questioning skills /probing skills, as relevant to the issue and level of the caller
User level familiarity with at least one e-mail client – Outlook, Notes etc.
Skilled in commercially standard software applications and major desktop operating systems.
Candidate will be involved in providing Voice & E-Mail Technical Help Desk Services support to IBM
Internal End Users and External Commercial Account End Users across North America, EMEA & AP.
Company Profile:
IBM is a global technology and innovation company headquartered in Armonk, NY. It is the largest technology and consulting employer in the world, with more than 400,000 employees serving clients in 170 countries. IBM offers a wide range of technology and consulting services; a broad portfolio of software development and systems management; and the world’s most advanced servers and supercomputers. Utilizing its business consulting, technology and R&D expertise, IBM helps clients become “smarter” as the planet becomes more digitally interconnected. IBM invests more than $6 billion a year in R&D, just completing its 18th year of patent leadership.
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